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FAQ

Questions, answered plainly.

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Membership

How do I become a member?

Blue Pomera membership is by invitation. If someone shared Blue Pomera with you, use their invitation to join.

Why can only members order tests?

Your test results live in your Blue Pomera app, connected to the rest of your health picture. A member account is what makes that possible, and keeps your data protected.

Where is Blue Pomera available?

We're opening in stages across the United States and Canada. Lab testing availability can vary by state or province.

How we work

Is Blue Pomera a lab or a medical provider?

Neither - we're the intelligence layer that connects your health picture. Samples are processed by independent, certified laboratory partners, and test orders are reviewed by independent licensed physicians. Blue Pomera brings it all together into one picture you can use, and your doctor stays your doctor.

Are the blood panels diagnostic tests?

Our panels are for general wellness rather than diagnosis. Blue Pomera shows your results alongside your other data and tracks them against your own baseline. If a result is outside the expected range, we'll tell you plainly and recommend you talk to your doctor.

What should I do in an emergency?

Blue Pomera is a wellness platform, not an emergency service. In an emergency, call 911.

Testing

Which blood panel should I start with?

Most members start with a Longevity Panel - Female or Male. It's a broad baseline covering hormones, heart and lipid markers, and kidney and liver function. Focused panels can be added any time.

How does at-home blood collection work?

Your kit includes a small, nearly painless collection device and step-by-step instructions. Collect your sample, seal it in the prepaid return pack and send it back. No lab visit needed.

Do I need to fast?

Follow the prep instructions included with your kit - some panels give the most accurate results with specific timing.

Who processes my sample?

Samples are processed by independent, certified laboratory partners. Test orders are reviewed and authorized by independent licensed physicians.

How long until I get results?

Results arrive in your Blue Pomera app once the lab has processed your sample.

How much do tests cost?

Pricing is available to members. Sign in to your member account to see prices and order.

Results & guidance

What is Blue Pomera's Intelligence Layer?

Blue Pomera's Intelligence Layer is built right into your member app. Blue Pomera brings your DNA, bloodwork and everyday data together - the Intelligence Layer is there for the questions in between tests and appointments: what something in your picture means, where to start, and what to do next for sleep, movement, nutrition and routine.

Does the Intelligence Layer give medical advice?

No. Blue Pomera's Intelligence Layer helps you understand your picture - it doesn't diagnose, treat or replace your doctor. If a result is outside the expected range, it tells you plainly and recommends you talk to your doctor. Its recommendations follow rules reviewed by our Scientific Advisory Board.

Will Blue Pomera diagnose me?

No. Blue Pomera is a wellness platform - we don't diagnose or treat. If a result is outside the expected range, we'll tell you plainly and recommend you talk to your doctor.

What does a DNA test tell me?

Your DNA shows genetic tendencies and predispositions - context for how your body tends to work. It's never a certainty or a diagnosis. Your blood results show what's actually happening now.

Should I share my results with my doctor?

Yes, we encourage it. Your results are yours to share with any health professional you choose.

Privacy

Is my health data sold?

Never. Your health data is not sold and is never used as a marketing asset.

Can the person who invited me see my results?

No. The person who introduced you to Blue Pomera never sees your DNA, lab results, health information or insights.

Can I delete my data?

Yes. You can ask us to delete your data. Details are in our privacy policy.